Building rapport is crucial in turning potential clients into long lasting customer relationships. For some, it comes naturally — but for many, connecting with others in a sales setting can take some practice. That’s why we’ve developed 5 Tips for Building Instant Rapport. Whether you’ve never broached the subject or you’re simply brushing up on your skills, our 5 tips will surely make your next business meeting less intimidating.
Get your free PDF copy of our 5 Tips For Building Instant Rapport here.
5 Tips for Building Instant Rapport:
1) Master the Basics: Having a good first impression is key. Simple things such as proper body language, a firm handshake, and appropriate attire can go a long way and will help you nail the introduction.
2) Match the Tone: It is always helpful to match the tone / energy of the person you are meeting with. If you get a sense that the person is outgoing, feel free to share that funny thing that happened to you last weekend. If they are more direct, pocket it for another day.
3) Ask the Right Questions: Try asking questions that start with ‘How’ and ‘What.’ This will lead to more engaging responses and less one-word answers. Listen intently, as information is key when building rapport.
4) Find Common Ground: Before your meeting, take a look at your potential client’s LinkedIn page. Perhaps you grew up in the same small town or you both previously worked in the same industry. This will lead to great dialogue and will help establish trust.
5) Be Willing to be Awkward: When meeting any new person for the first time, there may be awkward moments. Accept that these moments may happen and don’t be afraid to be awkward. This will help you in tearing down any walls you may have put up and will allow you to be more genuine.